The ISO-9001 is a set of defined quality management system rules and standards that companies of all scopes and sizes can be certified to match irrespective of their fields.
The closing off report that concludes when, how, and where corrective actions were put in place, along with preventive actions that were taken to resolve the non-conformances and the individual/s who acknowledged and signed off on it. 
Sections detailing the root cause (RCA or root cause analysis section) and any preventive actions that should be implemented. Any damage control steps (corrective action plan) to be taken or already in place to alleviate the situation. How the issue occurred or what part of the process chain might have triggered this. It may also specify how far from the standards, the deviations exist (outside tolerance ranges). A section that describes the severity of the issue encountered and how it impacts the operation and functions of the organization along with areas of the workflow chain and specs directly affected. Here the report details the process or flow and where the issue was encountered. The problem statement that details the issue found and includes the individual/s (usually the project managers and project consultants) who signed off on it, acknowledging the existence of such issues. NCR’s allow companies to locate process and/or product failures and can indicate where they need to improve or when they need to update these procedures. From tangible products to processes and services and even in recorded data and results, non-conformances can be found everywhere in every sector, and this leads to the need for NCR’s to record and review these issues within an organization. Unsurprisingly, it is always present in quality control processes. It is used to detail and describe when and where an organization’s product, process or service could not conform to certain standards and is utilized in the correction of the deviation/s and avoid the same pitfalls in the future. Simply put, it is a report or document detailing the failings or shortcomings of a product, process, or service when they fail to comply with set quality standards.
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